Shipping policy
Shoe Candy Clips ships Australia-wide and internationally via Australia Post, with tracking provided on all orders.
Australia
Standard Shipping
- $10.00 for orders under $50
- FREE for orders over $50
- Estimated delivery: 2-8 business days
Express Shipping
- $15.00
- Estimated delivery: 1-4 business days
Orders are typically packed and dispatched within 1 business day.
Once your order has been dispatched, you will receive a shipping confirmation email containing your Australia Post tracking details so you can follow your parcel's journey from dispatch to delivery.
Please note that delivery timeframes are estimates only and may vary during peak periods, public holidays, or due to circumstances outside our control.
International Shipping
Shoe Candy Clips currently offers international shipping to:
- New Zealand
- Singapore
- United States
- United Kingdom
All international orders are sent via International Standard Shipping (Tracked) through Australia Post.
Estimated delivery times are:
- New Zealand: 4-7 business days
- Singapore: 4-7 business days
- United Kingdom: 4-7 business days
- United States: 5-9 business days
International shipping rates vary by destination country and will be displayed at checkout prior to payment.
Please note that delivery timeframes are estimates only and may vary due to customs processing, local postal services, public holidays, or other factors beyond our control.
Customs, Duties and Taxes
International customers are responsible for any customs duties, taxes, import charges, or other fees imposed by their local government or customs authority.
Shoe Candy Clips is not responsible for delays caused by customs clearance processes.
Lost or Delayed Parcels
If your order has not arrived within the expected delivery timeframe, please contact us at hello@shoecandyclips.com.au and we will do our best to assist.
For the fastest resolution, please include your order number and tracking information when contacting us.